This study defines the academic library as an innovation intermediary that under the service-dominant logic perspective has a role of co-creator of value instead of a traditional service provider focused on collecting and exchanging knowledge. Innovation intermediaries develop a number of roles and functions to stimulate knowledge creation and transfer by supporting interactions and collaborations among multiple parties. As result, 2×2 Matrix was created to position each library’s service based on its unique combination of necessary innovation roles and functions. A single case study focused on a university library and highlighted the existence of two different types of intermediaries: generalist and specialist.
Understanding Roles and Functions of Academic Libraries as Innovation Intermediaries within the Service-Dominant Logic Perspective: An Australian Case Study
Abbate, TindaraUltimo
2017-01-01
Abstract
This study defines the academic library as an innovation intermediary that under the service-dominant logic perspective has a role of co-creator of value instead of a traditional service provider focused on collecting and exchanging knowledge. Innovation intermediaries develop a number of roles and functions to stimulate knowledge creation and transfer by supporting interactions and collaborations among multiple parties. As result, 2×2 Matrix was created to position each library’s service based on its unique combination of necessary innovation roles and functions. A single case study focused on a university library and highlighted the existence of two different types of intermediaries: generalist and specialist.File | Dimensione | Formato | |
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JLA Casali et al_2016.pdf
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Understanding Roles and Functions of Academic Libraries as Innovation Intermediaries within the Service Dominant Logic Perspective An Australian Case.pdf
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