Nuove forme di accessibilità intellettiva. Proposte per il Museo Regionale di Messina

In a museum, users have specific needs in terms of physical, cognitive and social accessibility that cannot be ignored. Therefore, solutions must be found to make art and culture accessible to everyone. This can be done through the application of advanced technologies, appropriate interfaces and content, as well as following the principles of universal design. However, very often it is noted that physical enjoyment and the solutions applied to ensure it, do not necessarily imply accessibility from the cognitive aspect. Although the legislative landscape has regulated the obligation and implementation of the removal of architectural barriers over the past two decades, the same attention has not been paid to those with a learning disability or slowed psychomotor development. In particular, the very recent Piano Nazionale di Ripresa e Resilienza (PNRR) includes new accessibility possibilities in the digital sphere (almost for government services) but does not provide guidelines for the right to understanding. For this reason, the purpose is to investigate the means and solutions already adopted and adoptable again to reconcile physical and cognitive accessibilities in each application. This way, total and continuous inclusion of visitors could be ensured. The results were applied to enrich the Museo Regionale Interdisciplinare of Messina, now lacking in cognitive accessibility and inclusivity concerning people with different abilities.