Food and wine tourism defines the nature and culture of a destination through local dishes and beverages. Often this concept of tourism is related to sustainability. To maximize this combination, a process of raising awareness toward green practices needs to be developed. The objective of this paper is to analyze customer satisfaction through TripAdvisor tourists' reviews concerning Sicilian agritourism by performing a Content Analysis. Additionally, we model the satisfaction rating to identify the most satisfied tourist-reviewers through an OLOGIT model. In this study, web scraping techniques were used for extracting TripAdvisor data. As evidenced by our results, agritourism is an effective means of sustaining local economies.
Turismo enogastronomico e soddisfazione negli agriturismi siciliani: un'analisi delle esperienze turistiche dai commenti su TripAdvisor
AVENA G.
Primo
;ODDO V.Secondo
2022-01-01
Abstract
Food and wine tourism defines the nature and culture of a destination through local dishes and beverages. Often this concept of tourism is related to sustainability. To maximize this combination, a process of raising awareness toward green practices needs to be developed. The objective of this paper is to analyze customer satisfaction through TripAdvisor tourists' reviews concerning Sicilian agritourism by performing a Content Analysis. Additionally, we model the satisfaction rating to identify the most satisfied tourist-reviewers through an OLOGIT model. In this study, web scraping techniques were used for extracting TripAdvisor data. As evidenced by our results, agritourism is an effective means of sustaining local economies.Pubblicazioni consigliate
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