Servitization and product-service systems: literature review

This document aims to map the development of studies related to servitisation and product-service systems (PSS), and to examine and discuss the main findings of the scientific literature. The study is based on co-occurrence analysis, co-citation analysis and bibliographic matching of 421 articles selected using Vosviewer software. Through the identification of thematic clusters, the study underlines the growing interest in the field of servitisation strategy and the development of a product-service system. In recent times, together with the development of the architecture of services, solutions, systems of products and services (PSS) and servitisation, new fields of research are opening up, combine digitisation with these new commercial practices, establishing the very dynamic characteristics of research on servitisation. Albeit the study has been conducted by only analysing publications listed on the Web of Science database, results help understand the evolution of the servitisation and PSS literature and may provide suggestions on possible directions for future research.